Data controller
SolarHero DOO, Temerin, Serbia. Email: info@solarherodoo.rs. PIB: [PLACEHOLDER].
Personal data processed
We collect the following data through the contact form:
- Full name
- Email address
- Phone number (optional)
- City (optional)
- Estimated monthly consumption (optional)
- Message
- IP address and cookies (for analytics, with consent)
Purpose of processing
Data is processed for handling quote requests, contacting you, and — with consent — marketing communications.
Legal basis
The legal basis for processing is your consent (Zakon o zaštiti podataka o ličnosti, Article 12, Paragraph 1, Point 1), and processing necessary for contract performance (Point 2).
Retention period
Personal data is retained until the request is processed, but no longer than 2 years, after which it is deleted.
Your rights
You have the right to access, rectify, delete and object to the processing of your personal data. Complaints may be directed to the Commissioner for Information of Public Importance and Personal Data Protection (Poverenik za informacije od javnog značaja i zaštitu podataka o ličnosti).
Third parties
If you accept analytics cookies, we use Google Analytics and Meta Pixel to improve user experience. These services have their own privacy policies.
Contact
For data protection inquiries, please contact us at: info@solarherodoo.rs.